DASH! Support Program
Monthly Support, Maintenance, & Updates:
> Level 1 Support / Up to 4 Hours Monthly
> 4 Hour Maintenance Response Window
> 1 Hour Emergency Response Window
> Content Text and Photo Updates
> Weekly Backups of all Website Files
Specifications
Monthly Cost: $475
Level 1 Support, Maintenance and Updates
Includes:
• UP TO FOUR HOURS MONTHLY of website support, maintenance and updates
• TEXT & PHOTOS UPDATES: Content updates must be submitted prior to the end of each month to be completed with the next month’s scheduled maintenance
• FOUR HOUR WINDOW SUPPORT RESPONSE SCHEDULE
Submission of support ticket goes directly to Creative Services Support and Maintenance desk and will be scheduled within 4 hours
• ONLINE SUPPORT TICKET SUBMISSION: OrderWebSupport.com
• ANNUAL Contract. Card will be charged between the first and fifth of each month
